Flags & Wheels Indoor Racing

Kat B

3 weeks ago

really expensive disappointing experience. dirty creepy old building behind other buildings, not easy to find, employees seemed miserable and impatient, the most communication from any of them was when an employee yelled at kids very loud and made rude comments when he could've just politely informed them. maybe this would be a more pleasant and fun place for families to go if there were better customer service. he ruined the only nice energy around there and fun time they were having. definitely no friendly vibes around there. even towards a special needs younger child who may have needed more clear directions with the activity he was trying for, when he tried to enter before his parent got there. he was crying. the unhelpful rude employee was so disappointing. it's expensive for whatever little time the employee feels like allowing customers to enjoy each activity. arcade is also very basic, some machines didn't work and stole the credits but we let it go due to not wanting to address any of the rude employees, who do not care. they wont reimburse your loss is what I was told by another adult there. ultimately only good if you're ok with being charged or paying way too much for an awful below average "family entertainment center" experience with rude and unhelpful employees, otherwise i don't recommend this place it's not worth it. won't be returning.

Colter Bauman

6 months ago

As someone who only goes to big-ish brand entertainment centers, I was surprised walking in. The place is really expensive, if your going with someone expect to pay 100-200$ for a few hours. The go carts were loud but satisfies the need to go fast. The track is not super big but works. All in all way too expensive for what's there.

Stay At Home Rocky

10 months ago

DONT FALL FOR THE NEGATIVE REVIEWS! My family and extended family all went to enjoy the day 4/12/25 in Rapid City. We started with Flags and Wheels because we didnt know how long we would spend here. Researching reviews I most commonly heard “rude employees” “bad fumes” and “dirtiness”. WRONG, WRONG, and WRONG. ‼️Rude employees: Even with young kids working every single spot we could see, they were awesome. The go cart attendant was kind and quick and speaking to people in line, while also being attentive of the drivers. He even came over and snapped a photo of me and my wife and kids without me even asking. He was AWESOME! The kid who sold us tickets was patient and was answering questions. The attendant doing the arcade was super awesome, my kids are still talking about the extra little 5 ticket toy he gave them. Those little things go a lonnnng way with kids. Did not meet one single rude person working. ‼️Fumes: We took my mother in law who is sensitive to the smell of spring water vs fresh water. The fumes did not even bother her, we waited in line, drove, waited in line and drove again over the course of about an hour being in with the go carts. The fumes are minimal for an indoor go cart. If you have seen monster trucks in an arena, the fumes are worse in that setting than this. The people saying the fumes are bad need to go back to the city. You came to an INDOOR go cart track. There will be fumes, however they do an incredible job at minimizing that. Also a separate seating area with a view is available outside the track. ‼️Cleanliness: Dont get me wrong, I would not eat my lunch off the floor here, however once again, this is an indoor extreme activity adventure park. This is not a spa. I was not expecting marble finished floors with a fresh coat of wax. However the bathrooms could use some attention, not cleaning per say, but a remodel to that portion of the building would not be bad considering a lot of waiting can be done here. Other than that, I imagine trying to keep this place clean is a nightmare and they do a great job, keeping in mind this is not the Hilton. THANK YOU TO ALL THE STAFF AT FLAGS AND WHEELS. MY KIDS AND FAMILY HAVE MEMORIES TO LAST FOREVER. WHATEVER WAS HAPPENING ON THIS DAY, KEEP IT UP!

Christina Harris

11 months ago

Great place to have some weekend fun with the family. Just wish they had a bit more staff. The day we went, the poor kid attending the lazer tag, bumper cars, and reball didn't seem to get a break. But he did a great job in going back and forth getting everyone set up for the games. My family and I will certainly be returning.

Jason Bondy

5 years ago

What a great place! It’s definitely a “blast from the past” as you’ll find games here that are probably now 1 of 1 lol. The laser tag is in the basement....the bumper car arena looks homemade...and the go carts are fantastic! We only did the normal carts with our kids, and they loved it! I gave it 4 stars because Joe the manager has a pretty poor attitude. The other workers are great...Joe’s service was poor and he kept complaining about having to work too much lol